I don't know where to start or what to say. I'm seriously delirious. EVERYONE EMAIL ME ASAP. When CNN asked to talk to me, I was very forthcoming and said I don't know what "the right thing" is. I just know what WASN'T the right thing.
UPDATE: FEB 21 11pm: CHARLIE AND I ARE SCHEDULED TO SEE DAVID NEXT WEEK. I'LL CONTINUE TO POST RELEVANT BLOGS, NEWS AND STORIES. I'LL DO MY HOMEWORK AND RESEARCH THIS WEEKEND. I'D LIKE TO SET UP A AIM CHAT THIS WEEKEND TO HAVE AN OPEN DISCUSSION ABOUT IT. EMAIL ME IF YOU ARE INTERESTED IN PARTICIPATING. jetbluehostage@gmail.com
SO, As I'm getting ready to start taking your experiences and put them up on the blog, I got this email. I almost puked in my mouth. First of all because I'm easily intimidated by those in power,secondly because I don't know what to say.
I really need your help now.
Desperately yours,
Gen
Hi there Gen,
I’m ---------, a spokesman for JetBlue and I wanted to run an idea by you. I’m sure by now you’ve heard about our Customer Bill of Rights that we announced today, part of our plan for going forward includes involving customers in our decision-making and airline planning. Our CEO David Neeleman would like to talk with you, if you’re interested, about the terrible experiences you faced and how we can work to improve our airline for customers like you. I’m sure you’ve got a lot of good insights, not only from your travel woes, but also from hearing from so many others via your web site. What do you think?
Best,
JetBlue Airways
Corporate Communications
------ ------ Boulevard
Forest Hills, NY 11375
Subscribe to:
Post Comments (Atom)
2 comments:
The entire DadLabs production crew recently spent 18 hours in the jetBlue terminal at JFK. It was Valentine's Day.
So we're bitter. But when life gives you lemons, make poetry.
So we are inviting you, creative DadLabs passengers, to help us shake our puny fists at the man. Submit your poetry that decries/commemorates the recent airline meltdown in the comments here. The bitter editors at DadLabs.com will then select the best poem in each division and and award it a $50 gift certificate at our DadLabs store.
Our poetry contest has two divisions:
The jetBlue Haiku
Show the airline your 5-7-5
Or
Enter our "Roses are Red/I Flew jetBlue" category with a variation on the famous verse.
http://www.dadlabs.com/humorous/jetblue_haiku.html
You go for it...you've got their attention...good for you!
Post a Comment