tag:blogger.com,1999:blog-112025316757861088.post7526945175307759889..comments2023-11-05T03:23:45.620-08:00Comments on JET BLUE <BR>A VALENTINE'S DAY HOSTAGE CRISIS: Barbara's Letter to JetBlueUnknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-112025316757861088.post-3932711242317216402008-05-13T12:44:00.000-07:002008-05-13T12:44:00.000-07:00Dear Barbara,I am truly sorry for your experience....Dear Barbara,<BR/>I am truly sorry for your experience. Please give another airline a chance - USAirways. Maybe they're not the best with luggage; but I can assure you, this pilot group is the best, the oldest, and the most experienced; and after flying with them for years I can tell you that not one of the pilots at USAirways would have let any of their passengers suffer in such a way. Even if the company dispatcher for the flight would have instructed the pilot to sit on the tarmac for God knows how long, the pilot would have assumed command and gotten the passengers off of the plane. I know there was a Northwest Airlines flight that was stranded on the tarmac in Detroit, I think, where the captain just opened up the aircraft's airstairs and the people got off and physically walked throught the snow on the tarmac back to the terminal. So you see, there are solutions. Jetblue has an airline culture that is somewhat akin to being a Kool-aid drinker. They are like automatons. "company people". The company will always come first, before any passenger. Please give USAirways a try, you won't be dissappointed.johttps://www.blogger.com/profile/02802835501706876728noreply@blogger.com